How To Fix Canon Printer Error 5800?

BySmith Victor  Last updated on
Canon Printer Error 5800

The Canon printer prints photos, and documents and promotes scanning and copying documents and images. It allows users to print their documents smoothly. It comes with many functions and ease of handling.

But sometimes the printer fails to work properly and as a result, users face the Canon printer error 5800. This error could be frustrating and will affect the flow of work and can also cause certain issues.

It demands resetting after performing some complex printing.

Resetting the printer is an easy and effective solution to fix the Canon printer errors. There are many reasons that can lead to this error. This Canon printer error 5800, is usually faced by the user while using the Canon printer.

Causes of Canon Printer Error Code 5800

The primary cause of Canon Printer Error Code 5800 is the accumulation of excess ink in the ink absorber. When you print or clean your printer, some ink is used to produce the desired output, and some ink remains unused.

This unused ink is directed to the ink absorber, which absorbs it to keep the printer clean and prevent ink smears. Over time, the ink absorber gets saturated with ink, and its ability to absorb ink reduces.

When it reaches its limit, the printer stops working and displays Error Code 5800.

Another reason for this error code is the improper installation of the ink cartridges. If the ink cartridges are not installed correctly, they can leak ink, which may cause the ink absorber to fill up faster than usual.

Moreover, if the ink cartridges are not aligned properly, they may not be able to deliver the ink efficiently, causing wastage of ink and faster filling of the ink absorber.

Symptoms of Canon Printer Error Code 5800

When your Canon printer shows Error Code 5800, you may experience the following symptoms:

  • Your printer stops working and displays the error message on the screen.
  • The printer’s power light blinks continuously.
  • You may hear strange noises coming from the printer.
  • The printer may not print or scan correctly.
  • The ink cartridges may not be recognized by the printer.

This might prevent you from using the device. In most cases, resetting the printer fixes all the problems. Do not get worried when you see the canon error 5800 on your printer screen, this error is curable and you can fix it manually.

Simply follow the steps below…

Methods to resolve Canon Printer Error 5800

Canon printers allow users to print their documents smoothly. If you are struggling with the Canon printer error 5800 and looking for the solution to this error. Then simply follow the below-given steps to rectify this problem with the Canon printer.

1. Remove the ink absorber

An ink absorber is a component that is present in the printer. It soaks extra ink from the cartridge and helps in keeping the cartridge clean. At a time, the ink absorber gets filled with ink and causes certain glitches and errors. Canon printer error 5800 is one of them.

In order to replace the Ink absorber, follow the below steps:

  • Firstly, turn the printer off by pressing the power button on the printer.
  • Do not disconnect the power cable of the printer from the wall outlet.
  • Press the power button and the stop/reset button at the same time.
  • Press the stop/reset button twice, when the printer powers back on.
  • Then hold the power button for 1-2 minutes.
  • After this, release the power button and stop/reset button.
  • This will enter the service mode, and when you will notice the light on the on/off button. Then press the stop/reset button.
  • Press the button as per the functions mentioned below:
    • Zero time- green power off.
    • One time- orange service pattern print.
    • Two times- green EEPROM print.
    • Three times- orange EEPROM reset.
    • Four times- green waste ink counter reset.

After following all the above steps, turn the printer off and turn it on again. Then check whether the canon printer error code 5800 is solved or not. If this, is not helpful to you then move to the next solution.

2. Enter the service mode of the Canon printer

Run your Canon printer in the service mode, to make the printer assume that the ink absorber is empty other than it is full. And then, open the printer and clean the ink absorber. To clear the Canon error code 5800.

To do so, go through the below steps:

  • Initially, turn the printer on and tap on the menu button placed on the printer.
  • Press, the ‘scan’, ‘copy’, and ‘scan’ buttons in this order only.
  • Then click, the plus(+) key and search for the “counter access” option and click ok.
  • Now, you will be able to see the page counter on the printer screen. And you will see the number, that you printed.
  • After this, click on ok and then press the copy button.
  • To decrease the score to zero, click the minus button (-).
  • Search for the menu, by pressing the plus button(+) and go to the “scan page count” option. Set the count of the page to zero.
  • Then locate the “ABS-M DONT COUNT” and also set the score to zero. And click ok.
  • After setting all the scores to zero, press the on/off button on the printer.
  • At last, disconnect the printer from the power outlet, leave it idle for a few minutes, and connect it again. And turn the printer on.

From now on you will be able to use your printer and the Canon printer error 5800 will get fixed. Above two methods will assist you to rectify the Canon error 5800.

3. Clean the Ink Absorber

The next solution is to clean the ink absorber. To do this, follow these steps:

  • Turn off your printer and unplug it from the power source.
  • Open the printer cover and look for the ink absorber.
  • Use a pair of tweezers to remove the ink absorber from the printer.
  • Rinse the ink absorber under running water until the water runs clear.
  • Squeeze out the excess water and let the ink absorber dry completely.
  • Once the ink absorber is dry, put it back into the printer and close the printer cover.
  • Turn on the printer and check if the error message is still there.

4. Replace the Ink Absorber

If cleaning the ink absorber does not work, you may need to replace it. To do this, you need to take your printer to a Canon service center.

A technician will replace the ink absorber and reset the printer’s internal counter that monitors the ink absorber’s usage.

5. Check and Align the Ink Cartridges

Another solution is to check and align the ink cartridges. Make sure that the ink cartridges are installed correctly and aligned properly. You can check the alignment by printing a test page from your printer’s software.

Sum up

A Canon printer is a device that allows you to print photos and documents from your phone and computer. Certainly, these methods will help you in resolving the Canon printer error 5800.

If still unable to fix this Canon error 5800, try to get in touch with Canon experts. They will provide you with full assistance to get rid of this problem and help you in fixing all kinds of technical glitches.

Or, you might need to bring your printer to the workshop for repair.